Assessment Brief
SCENARIO – ‘WorksOfArt’ Arts & Crafts Store
WorksOfArt is a retail organisation, based in Yorkshire, specialising in the retail of art and crafts supplies. They currently have three stores: Leeds, Sheffield and York. They currently carry products for over 250 activities e.g. Art materials, craft kits and components, paper craft, jewellery components etc.
The current system tracks all sales and purchases to track the stock levels of the supplies sold at the stores.
Alongside the retail element of the stores, the organisation offers taster sessions to introduce customers to the various arts and crafts, and provide short courses to develop the various hobbies/skills. The courses run at various times, venues, duration and have different difficulty levels. A course may run multiple times throughout the year. Staff employed by WorksOfArt, trained in the relevant art or craft, lead the sessions. A member of staff employed by the organisation may be trained in more than one art or craft to enable greater flexibility within the organisation to deliver the courses. For an individual course to go ahead, there will be between 5 and 16 participants. A course will be cancelled if less than five participants have signed up for the course. The participants signed up to a course that is cancelled will need to be contacted to inform them of this.
Taster sessions are free of charge. Participants on longer courses are charged a fee to cover materials used. WorksOfArt would like a system that will track the data relating to these courses and taster sessions and allow interrogation of the relevant information as required by their business needs.
Example documents used by the organisation can be found below: