Final Report Template
Create a final report in response to the “Voice of the Community” (VOC) report found in the course using this template.
Part 1:
Process Control Plan
Create a process control plan by doing the following:
A. Measures, Key Indicators, and Thresholds for Response
Describe your measures, key indicators, and thresholds for potential response:
1. Define measures or key indicators that will be used to track improvement project progress.
2. Identify the threshold for the measures of key indicators that will signal a need for a potential response plan.
Measures or Key Indicators
Thresholds for measures or key indicators
3. Explain your potential response plan if a key indicator fails to meet the target threshold standards established in parts A1 and A2.
B. Recipients of Report Results
Identify five individuals who will receive the reports of the results of the quality improvement project, including their professional title, department, and service:
Professional Title
Department
Service
C. Describe the training elements that will need to take place to ensure that the actionable improvements are sustained.
D. Conduct an impact reassessment by discussing how the proposed project may affect the following dimensions:
Note: This will be a reassessment of impacts of the proposed project based on the results of the control phase.
Dimension
Impacts
How the proposed project may affect employees at the organization, including the following factors: employee engagement, compliance, and employee feedback regarding the change.
How the proposed project may affect the community that the organization serves, including the following factors: negative or positive effect on patient satisfaction scores and how these scores could affect the perception of the community.
How the proposed project may affect information management at the organization, including the following factors performance improvements and adoption metrics.
Part 2:
E. Identify three success factors that are critical to ensuring the likelihood of success of any quality improvement initiative or effort.
1.
2.
3.
F. Evaluate the effectiveness of the DMAIC model by doing the following:
1. Explain how the DMAIC model could be applied to address the three key success factors from part E in the current project plan at Shelbyville Medical Center.
2. Discuss the appropriateness of the DMAIC model as a framework for improvement to address the defined project aim and support by examples.
3. Discuss an alternate improvement framework or method, well supported by industry-relevant examples that might be more useful or equally applicable in managing problem resolution and organizational change at Shelbyville Medical Center.
G. APA Sources: